Shipping & Returns
We aim to process and ship all orders within 2-3 business days after payment confirmation. Delivery times may vary based on your location:
- Australia: 3-7 business days.
- New Zealand: 7-14 business days.
- International: Delivery times depend on the destination and courier service.
Shipping Costs:
- Calculated at checkout.
- Based on weight of order and location.
Order Tracking
Once your order is dispatched, you will receive a tracking number via email. Use this to monitor your shipment. Check your spam for this, as it is automatically sent.
Returns & Refunds
We accept returns under the following conditions:
Once your order is dispatched, you will receive a tracking number via email. Use this to monitor your shipment. Check your spam for this, as it is automatically sent.
Returns & Refunds
We accept returns under the following conditions:
- Items must be unused, in original packaging, and returned within 30 days of purchase.
- Returns only due to a defect or shipping error are eligible for a full refund or exchange.
- Change of mind returns are not eligible for refund.
Return Process:
- Email orders@netmindbody.com.au with your order number and reason for return.
- Ship the item to the address provided by our team.
- Refunds will be processed within 5-7 business days after receiving the return.